Order
Policy
It
is the sole responsibility of the wholesaler, dealer, sales associate,
or person(s) placing his or her order to provide accurate information
and an accurate order. Orders being needing corrections due to inaccurate
order information will be charged to the person(s) placing the order.
Return Policy
Orders
returned to Rock Krawler Suspension by dealers, wholesalers, or end
users must first contact Rock Krawler Suspension Inc. for a return
goods authorization number (RGA). Any order returned by any person(s)
or company for any reason other than the responsibility of Rock Krawler
Suspension Inc. is subject to a 20% restocking fee and possible re-powder
coat fee pending the inspection of the product upon its return.
Refund Policy
For
any order cancellation or return, Rock Krawler Suspension Inc. has
up to 30 days to process the refund or return. This term is non negotiable!
This also goes for orders being cancelled while in order process.
Dealer's Listed on our Website
Dealers
will be listed and referred business through our dealer network as
long as they are in good standing with Rock Krawler Suspension Inc.
Dealers or Wholesalers wishing to have their website linked to ours
must have our Rock Krawler Product properly represented on their website.
Should the website not properly represent Rock Krawler Suspension
the link will be not listed or broken (if already listed) from our
site to the dealer's or wholesaler's website. These terms are non
negotiable and are subject to Rock Krawler Suspension Inc. approval.
Disclaimer
Rock Krawler Suspension has made every effort to provide correct information
on this website. Each item has been fit checked for accuracy. Rock Krawler
Suspension reserves the right to alter, make changes or replace part
numbers and descriptions without notice. Rock Krawler Suspension will
not be held responsible for changes or misprints or manufacturing changes
made by the vehicle manufacturer. Warranty is valid for original purchaser
only. Proof of purchase is required. For questions regarding any information
not found above please contact us at 518-270-9822.